FAQ’s

Can’t find the answer you’re looking for? Drop us a line!

General FAQs

How does the self entry system work?

Click here for our full FAQ guide for our self-entry system with Kisi!

How do I book?

To book any of our studios and/ or music rooms, simply click on any of the links on the main site to go through to our booking portal, or drop us an email, or give us a call!

Here’s the booking link: https://artshouse.skedda.com/booking

If you require a personalised, bespoke, or customised booking, please get in touch. Email info@academybuilding.net or Whatsapp us on 020 7388 9090.

How do I pay?
Payment is taken at the time of booking using our online booking tool (https://artshouse.skedda.com/booking) which accepts all major debit and credit cards.
We are not able to accept cash payments. 
Residencies are paid via invoice end of every month (not direct debit).
Bespoke, personalised and customised bookings are payable upon receipt of invoice. Unfortunately our online booking system does not faciliate out of hours, extended, and bespoke bookings.
Can I pencil in a booking?
No unfortunately not. Bookings must be made online and paid for at the time of booking.
What is the cancellation policy?

For all dance studio and music room hire, rehearsal studio hire, yoga class studio hire, dance class studio, and any other use of the artsHouse Studios:

Bookings cancelled up to 1 month prior to the booking date will receive a 100% refund.

Bookings cancelled up to two weeks before the booking date will receive a 75% refund.

Bookings cancelled up to one week before the booking date will receive a 50% refund.

Bookings cancelled up to 72 hours before the booking time will receive a 25% refund.

Bookings cancelled less than 72 hours in advance will NOT be eligible for a refund.

For example:

A booking cancelled two days before would receive a 0% refund.

A booking cancelled four days before would receive a 25% refund.

A booking cancelled ten days before would receive a 50% refund.

A booking cancelled seventeen days before would receive a 75% refund.

A booking cancelled more than a calendar month before would receive a 100% refund.

For Residencies:

Please note all residents must provide at least one month notice to make any amendments or cancellations to their recurring bookings in order to receive a refund.

 

How far in advance can I book?

As far in advance as you like! We also accept last minute bookings when we can. Just drop an email or give us a call!

Online bookings can be made up to 12 hours before.

Can you provide yoga mats?

We have spare yoga mats in the building that are available to users free of charge but please be aware these are taken on a first come first served basis, so please don’t rely on mats consistenly being available. We would always recommend bringing your own. If you do use the communal mats please sanitise them properly after use out of courtesy to the next users.

Are the studios suitable for pole dancing?

The solo studio dance studio is the regular choice for pole dance bookings as the ceilings are reinforced to support the poles (only at particular points, please check before assembling your poles). The ceiling height in the solo studio is 2.4m.

Can you provide poles?

We as a company don’t provide poles, however studio users quite often store their poles here, so we would be happy to introduce you to fellow pole users via email to make your own potential hire arrangements.

Does every studio have mirrors and a sound system?

Yes every dance studio has floor to ceiling mirrors on at least one wall and all studios are equipped with sony sound systems compatible with all devices.

Please note, there are no sound systems or mirrors in our music rooms.

All dance studios are ideal to hire for yoga classes, dance classes, pilates classes, fitness classes, dance rehearsals, personal rehearsals, casting calls, castings, photo shoots, meetings, script run throughs, hen parties, stage rehearsals, acting classes, music lessons, coaching, and much more!

What are your opening times?

Our dance studios to hire are open daily 8am to 10pm.

We are able to open earlier and close later on special request. Any additional hours will be charged at the peak time rates.

Can I access the studios early to set up?

Unfortunately, no. You will need to pay for the extra time. If you need extra time to set up/take down, we recommend including this in your booking.

We ask all clients to please be courteous of each other and run to time.

If you run more than 10 minutes past your booking time, you will be charged a fine of £60.

What are the peak and off peak times?

 Peak time is before 9am and after 5pm Monday to Friday, and all day Saturday and Sunday.

Off peak times are Monday to Friday 9 am to 5pm.

Can I see the studios and music rooms before I book?

Absolutely! We’ve tried to provide as many detailed images on our site as possible but understand that in some cases, seeing is believing!! Viewings must be arranged on the same day as you wish to view so please Whatsapp 020 7388 9090 anytime from 9am on the day you wish to view to find out the availability of the studio(s) you wish to see.

What are the dimensions and capacities of the studios?
All this info can be found on the studio page but here it is again for you:
The Balcony Studio: 18m x 5.5m | Capacity 35 people
The Lounge Studio: 8.m x 5.5m | Capacity 20 people
The Solo Studio: 5.5m x 5.5m | Capacity 1 – 12 people
The Office Studio: 5.5m x 5.5m | Capacity 1 – 12 people
How do I contact the studios?
Please Whatsapp us on 020 7388 9090 or email info@academybuilding.net
Do I need to bring cables or leads for my music equipment?
All dance studios are equipped with sound systems and leads compatible with all devices, however, leads to have a tendency to make their way home with clients, so we do advise you to bring your own just in case ours have left the building!
Is there disabled access?
We have disabled access to the ground floor only via a ramp. Please notify us in advance if you require the ramp to be assembled. The only studio on the ground floor is our Lounge Studio and hence the only one suitable if disabled access is required.
Do you have ballet barres?
Yes we have fixed ballet barres in both the Solo and Office studios and we have standing barres in both Balcony and Lounge studios. We ask you kindly to never remove these barres from the studios.